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From "Marcus Christie (JIRA)" <j...@apache.org>
Subject [jira] [Commented] (AIRAVATA-2969) A redirection with infromation when the gateway portal (PGA/Django) are unavailable for users
Date Thu, 10 Jan 2019 19:38:00 GMT

    [ https://issues.apache.org/jira/browse/AIRAVATA-2969?page=com.atlassian.jira.plugin.system.issuetabpanels:comment-tabpanel&focusedCommentId=16739715#comment-16739715
] 

Marcus Christie commented on AIRAVATA-2969:
-------------------------------------------

In general I think we probably need a load balancer that can redirect from the web servers
that are down (or backend services are down) to alternate web servers that display a downtime
message.

> A redirection with infromation when the gateway portal (PGA/Django) are unavailable for
users
> ---------------------------------------------------------------------------------------------
>
>                 Key: AIRAVATA-2969
>                 URL: https://issues.apache.org/jira/browse/AIRAVATA-2969
>             Project: Airavata
>          Issue Type: Task
>          Components: Django Portal, PGA PHP Web Gateway
>    Affects Versions: 0.18
>            Reporter: Eroma
>            Assignee: Marcus Christie
>            Priority: Major
>             Fix For: 0.18
>
>         Attachments: Screen Shot 2018-12-24 at 1.41.47 PM.png
>
>
> In the latest server outage effected PGA server left users seeing 'Forbidden' (image
attached) for their gateway URL. This left them without knowing what is going on with their
gateway portal.
>  
> In a situation where the portal is unavailable for login due to server being down, network
issue and server issue the users should be redirected to a page which provides them general
information on whats going on.
> e.g: "Sorry for the inconvenience and currently your gateway portal is unavailable and
please visit again" - or something better to that meaning.
>  
>  



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