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From Timothy Lothering <>
Subject RE: SSVM + Secondary storage failure
Date Tue, 13 Oct 2015 12:08:11 GMT
Hi Thomas,

I had a similar scenario (albeit not a crashed SS Server). My SS is using NFS, server went
down due to FC failure.

1. Confirm that the SS is online and reachable - Test with external mount etc.
2. Check out,+templates,+Secondary+storage+troubleshooting
for additional troubleshooting steps

Hope this helps.
Timothy Lothering
Solutions Architect
Managed Services

T: +27877415535
F: +27877415100
C: +27824904099


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-----Original Message-----
From: Thomas Joseph [] 
Sent: Tuesday, 13 October 2015 1:52 PM
Subject: SSVM + Secondary storage failure

Hi All,

      I'm facing a peculiar issue with my cloudstack setup.
  1. My Storage server crashed last night and my SSVM was destroyed automatically.
  2. After resolving the hardware issues, I find that my systemvm template is in status "Timeout
waiting for response from storage host".

My cloudstack setup:
Mgmnt server: CS 4.5.2/Centos 6.7
Hypervisors: Xenserver 6.2
Primary storage: iSCSI

Has anyone recovered from this sort of failure before? How do I resolve this issue?

best wishes,
Thomas Joseph
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