commons-issues mailing list archives

Site index · List index
Message view « Date » · « Thread »
Top « Date » · « Thread »
From "Manju (Jira)" <>
Subject [jira] [Commented] (DAEMON-409) Faulting application name: prunsrv.exe crashes on Windows 10
Date Wed, 09 Oct 2019 13:32:00 GMT


Manju commented on DAEMON-409:

Hi Mark,


We are still facing issue however not with same error.

*Faulting application name: prunsrv.exe, version:, time stamp: 0x5d922315*

*Faulting module name: ntdll.dll, version: 10.0.17763.737, time stamp: 0xd7315be6*

*Exception code: 0xc0000005*

*Fault offset: 0x000465b8*

*Faulting process id: 0xb8f8*

*Faulting application start time: 0x01d57ea37f386967*

*Faulting application path: <C:\Program Files\HPESCVMMSupport\Server\jetty-distribution-9.4.11.v20180605\prunsrv.exe>*

*Faulting module path: C:\WINDOWS\SYSTEM32\ntdll.dll*

*Report Id: eb6c03cd-517c-4ad1-982b-8b7309430e06*

*Faulting package full name:*

*Faulting package-relative application ID:*  

Its very critical issue as customer waiting for the fix, please let us know we can get someone
from your team for check the environment.


> Faulting application name: prunsrv.exe crashes on Windows 10
> ------------------------------------------------------------
>                 Key: DAEMON-409
>                 URL:
>             Project: Commons Daemon
>          Issue Type: Bug
>          Components: Procrun
>    Affects Versions: 1.1.0
>         Environment: Upgraded Windows 2016 to Windows 2019
>            Reporter: Manju
>            Priority: Major
> When attempting to start the Service it crashes on startup and provides this entry in
the Windows application log: 
> Faulting application name: prunsrv.exe, version:, time stamp: 0x5a022d06
> Faulting module name: ntdll.dll, version: 10.0.17763.719, time stamp: 0x6071cf9dException
code: 0xc0000005
> Fault offset: 0x000465b8
> Faulting process id: 0x22b0
> Faulting application start time: 0x01d5636553896926
> Faulting application path: <..>\prunsrv.exe
> Faulting module path: C:\WINDOWS\SYSTEM32\ntdll.dll
> Report Id: ba99f326-ea99-4272-b388-cd1b9e9f1cea
> Faulting package full name:
> Faulting package-relative application ID:

This message was sent by Atlassian Jira

View raw message