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From Mexina Daniel <mex...@singo.africa>
Subject Re: Email Service Configurations
Date Thu, 14 Mar 2019 08:59:15 GMT
Hi Juhan

I couldn't find any error,

Kindly find the attachment of the catalina.out and the screenshots from the web app.

Thank in advance

> On March 13, 2019 at 8:49 PM Juhan Aasaru <aasaru@gmail.com> wrote:
> 
>     Hi Mexina,
> 
>     somewhere in the application logs there has to be an error when the back-end
>     makes a request to send out an email. 
>     If you use Apache Tomcat then look for error text from catalina.out or fineract-platform.log
in
>     tomcat_home/logs directory.
>     I suspect Google/Yahoo is blocking the activity for some configuration reason and
usually
>     the error text returned by the mail service is explanatory enough.
> 
>     Juhan
> 
> 
>     Kontakt Mexina Daniel (<mexina@singo.africa>) kirjutas kuupäeval K, 13. märts
2019 kell 07:08:
> 
>         > > 
> >         Hello
> > 
> >         I would like an assistance on email service configuration by using a gmail
address and yahoo mail address.
> > 
> >         when i  configure email service by using the email of our domain, it successfully
send the auto-generated password.
> > 
> >         But when i use my gmail account or yahoo account, it doesn't.
> > 
> >         Gmail configurations i filled:
> > 
> >         username: gmailuser@gmail.com mailto:gmailuser@gmail.com
> > 
> >         password: mypassword
> > 
> >         host:http://smtp.gmail.com
> > 
> >         port: 587
> > 
> >         useTLS: true
> > 
> > 
> >         Yahoo configurations i filled:
> > 
> >         username: yahoouser@ymail.com mailto:yahoouser@ymail.com  ( my address use
@http://ymail.com and not @http://yahoo.com )
> > 
> >         password: mypassword
> > 
> >         host:http://smtp.mail.yahoo.com
> > 
> >         port: 587
> > 
> >         useTLS: true
> > 
> > 
> >         Can someone help if my missing something on these configurations?
> > 
> >         Thanks in advance.
> > 
> >         Mexina Daniel
> > 
> >         Singo Africa Limited
> >         Block G, Mbezi Beach B | 7 Nakawale Road | P.O BOX 78908 | 14121 Dar es
> >         salaam
> > 
> >         +255 71 211 0791 | +255 22 261 8511
> > 
> >         amala.co.tz https://amala.co.tz/  | singo.africa https://singo.africa
> > 
> >                  
> > 
> >     > 


Mexina Daniel

Singo Africa Limited
Block G, Mbezi Beach B | 7 Nakawale Road | P.O BOX 78908 | 14121 Dar es
salaam

+255 71 211 0791 | +255 22 261 8511

amala.co.tz https://amala.co.tz/  | singo.africa https://singo.africa

         

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