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From Charles Benett <char...@benett1.demon.co.uk>
Subject Re: Commercial support idea
Date Mon, 06 Aug 2001 15:04:19 GMT
Serge Knystautas wrote:
> 
> I thought I'd share this idea on the dev list first to see what the author's
> reactions were before doing anything else.
> 
> I'm considering having my company offer some kind of commercial support for
> James (once the 1.3 release has been made).  I think James has become stable
> and scalable enough to serve as a solid mail server, and my hope with
> offering commercial support is that I can stay regularly involved with the
> project.  I'm not expecting it to create a significant amount of work for
> us, but as it is, I get distracted by client work that causes me to
> disappear from the project for months at a time.  With some commercial
> suppport contracts, it would help financially keep me involved in an
> on-going basis.
> 
> I've seen this happen for other open source software, but I don't know of
> any of the Jakarta projects that have anything like this.  I wasn't sure if
> this was because of legal, cultural, or other reasons that I'm not aware of.
> I'm not sure of the kind of support packages we'd offer, but the commercial
> support offerings on http://www.pgsql.com/support/ for PostgreSQL seem like
> a good model for us...
> 
> Any thoughts on the matter are very much appreciated.

Its a good idea - I might even copy it!

I can't find any license restrictions on offering support for an Apache
project, either.

You might want to look at mysql support as another supported OS project:
http://www.mysql.com/support/arrangements/costs.html

Regards,

Charles

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