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From j...@apache.org
Subject [jira] Commented: (JAMES-282) Mail not correctly deliverd after DNS time-out on From: address
Date Wed, 12 May 2004 03:29:56 GMT
The following comment has been added to this issue:

     Author: Noel J. Bergman
    Created: Tue, 11 May 2004 8:29 PM
Please turn on DEBUG for the smtpserver (in environment.xml), and look to see what is happening
in the smtpserver log.  Also let us know if there are any exceptions.

There should not be any dependence on the From: header, nor does anything appear wrong in
the code.
View this comment:

View the issue:

Here is an overview of the issue:
        Key: JAMES-282
    Summary: Mail not correctly deliverd after DNS time-out on From: address
       Type: Bug

     Status: Unassigned
   Priority: Major

    Project: James

   Reporter: Hes Siemelink

    Created: Mon, 10 May 2004 6:46 AM
    Updated: Tue, 11 May 2004 8:29 PM
Environment: Windows 2000

Some emails keep hanging in my sendmail queue. When they are delivered through James I receive
a crippled version (no subject, no body) and an error is sent back to Sendmail that the message
could not be delivered. The message keeps hanging in the queue and blocks delivery of all
messages that are behind it.
We can accurately reproduce the problem by filling in an address in the 'From' header that
can not be resolved by DNS.

This problem might by hard to reproduce and I apologise for the lengthy description that follows.
I don't know what's going on exactly but I think it would be best to give you plenty of information.

I will try to give an accurate description of the situation.

The email I try to send is:

  From: "Tom" <tom@xxxxx.org>
  To: "Hes Siemelink" <hes@izecom.com>
  Subject: TEST unkown From
  Date: Tue, 2 Mar 2004 12:46:05 +0100
  Message-ID: <004601c4004b$f26e7950$0502a8c0@smallsvenyos>
  MIME-Version: 1.0
  Content-Type: text/plain;
  Content-Transfer-Encoding: 7bit

  Hi Hes,
  Thanks for the info.


The domain 'xxxxx.org' can not be found in the DNS:

  hes@uffizi hes]$ dig xxxxx.org
  ; <<>> DiG 9.2.1 <<>> xxxxx.org
  ;; global options:  printcmd
  ;; connection timed out; no servers could be reached

If I change the domain in the from address to tom@izecom.com, delivery is fine.

In a test run, the message is first sent to our Sendmail server. Sendmail attempts to deliver
it to the recipient 'stress@secure.izemail.com'. Here is a transcript of what happens then:

  Forcing the attempted delivery of mail with the command /usr/lib/sendmail -v -q -C/etc/sendmail.cf

  Running /var/spool/mqueue/i4AD2YUS018252 (sequence 1 of 123)
  <stress@secure.izemail.com>... Connecting to extra3.izecom.com. via esmtp...
  220 izecom-martijn SMTP Server (JAMES SMTP Server 2.2.0RC3) ready Mon, 10 May 2004 15:15:53
+0200 (CEST)
  >>> EHLO zloty.izecom.com
  250 izecom-martijn Hello zloty.izecom.com ( [])
  >>> MAIL From:<hes@izecom.com>
  250 Sender <hes@izecom.com> OK
  >>> RCPT To:<stress@secure.izemail.com>
  250 Recipient <stress@secure.izemail.com> OK
  >>> DATA
  354 Ok Send data ending with <CRLF>.<CRLF>
  xxxxx.org: Name server timeout
  >>> .
  <stress@secure.izemail.com>... Deferred

  Running /var/spool/mqueue/i4ACdNUS018002 (sequence 2 of 123)
  stress@secure.izemail.com... Deferred: Connection reset by extra3.izecom.com.

  Running /var/spool/mqueue/i4ACaYUS017978 (sequence 3 of 123)
  stress@secure.izemail.com... Deferred: Connection reset by extra3.izecom.com.

  ... etc ...

Note that the 123 messages are never delivered.

In the James logs I can see the delivery of the first message was succesful.

  10/05/04 15:23:44 INFO  smtpserver               : Successfully spooled mail Mail1084195424201-17
from hes@izecom.com for [stress@secure.izemail.com]
  10/05/04 15:23:44 INFO  James.Mailet             : RemoteDelivery: Attempting delivery of
Mail1084195424201-17 to host at to addresses [stress@exchange.izecom.com]
  10/05/04 15:23:44 INFO  James.Mailet             : RemoteDelivery: Mail (Mail1084195424201-17)
sent successfully to at

The James server in this case functions as a relay. Mail is delivered to an Exchange server
(running at The (reconstructed) email that is received is:

  Received: from izecom-martijn ([]) by izecom-martijn.exchange.izecom.com with
Microsoft SMTPSVC(5.0.2195.6713);
	 Mon, 10 May 2004 15:23:44 +0200
  Return-Path: <hes@izecom.com>
  Received: from ([])
          by izecom-martijn (JAMES SMTP Server 2.2.0RC3) with SMTP ID 385
          for <stress@secure.izemail.com>;
          Mon, 10 May 2004 15:23:44 +0200 (CEST)
  Date: Mon, 10 May 2004 15:23:44 +0200 (CEST)
  From: hes@izecom.com
  Message-ID: <IZECOM-MARTIJNoYAPN0000001d@izecom-martijn.exchange.izecom.com>
X-OriginalArrivalTime: 10 May 2004 13:23:44.0295 (UTC) FILETIME=[0490F370:01C43692]

So... other points of interest:

 * There is similar behavior with James 2.1.3. In stead of "Deferred" the SMTP response of
james is I/O error.
 * The problem does not occur if I talk to directly to James. It is only in combination with
 * The problem does not occur id I talk to directly to Exchange.
 * Mailets/Matchers in use: ToProcessor, RemoteAddrInNetwork, RemoteAddrNotInNetwork, RecipientIsLocal,
HostIsLocal and two custom Mailets: Log and ChangeRecipientDomain

And one question: why does the value of the From field matter? 

Please help!



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