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From Patrick Pyette <ppye...@inpriva.com>
Subject Re: MS Outlook Error - UID does not comply with standard - Beta 1
Date Tue, 05 Jul 2011 17:11:57 GMT
Hi Eric & Norman,

I did do the copy/restore using jpa -> maildir and back again.

After the restore, I also created a brand new account and was able to reproduce the issue
using it as well, so that appears to rule out any issues with the mailboxcopier.   I haven't
narrowed this down to the smallest number of steps, but I was able to recreate the issue by:

	1)  Sending 4 messages, one after the other.
	2)  Receive a new message.

As soon as the new message was received, Outlook 2010 started complaining.   I deleted the
account from Outlook and redefined and the issue appeared immediately, so Microsoft's suggested
workaround didn't work.   None of Thunderbird, Roundcube, or Mac Mail have a problem, only
Outlook.    Unfortunately Outlook is the primary client for the majority of our customers.

Thanks,
Pat

On 2011-06-29, at 2:31 AM, Eric Charles wrote:

> Hi Patrick,
> From previous thread, you were planning to copy/restore your mailbox.
> If you did that, then client uid/uidvalidity are no more in line.
> 
> In thunderbird, it simply resynch the whole folder.
> Could it be oulook throws that message when uid/uidvalidy are no more in line? (that's
what occurs when you copy/restore).
> 
> Tks
> 
> On 29/06/11 08:10, Norman Maurer wrote:
>> Hi Pat,
>> 
>> did you saw this?:
>> 
>> http://social.technet.microsoft.com/Forums/en-US/exchangesvrclients/thread/4f2a9f05-365b-48a4-8557-63a8248fd108
>> 
>> 
>> Bye,
>> Norman
>> 
>> Am 28.06.2011 18:04, schrieb Patrick Pyette:
>>> Hi,
>>> 
>>> We've just upgraded one of our servers to the Beta 1 version of James
>>> and are seeing the following error when connecting with MS Outlook via
>>> IMAP. This account is also accessed without issue via IMAP using Mac
>>> Mail.
>>> 
>>> 
>>> 
>>> 
>>> If the image doesn't come through, it says "Your server has reported a
>>> UID which does not comply with the IMAP standard....." MsgSeqNum 7,
>>> New UID 1, Prev UID: 7, Next UID: 0.
>>> *
>>> 
>>> Has this issue been identified as such and fixed? If not, it looks
>>> like a James issue, based on the message content, but perhaps is an MS
>>> implementation problem? Should I create a JIRA issue for it?
>>> 
>>> 
>>> Thanks,
>>> Pat
>>> *
>>> 
>>> 
>>> 
>>> 
>> 
>> 
> 
> -- 
> Eric
> 
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