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From Radek Sklenicka <>
Subject Documentum - unable to index metadata
Date Fri, 11 Mar 2016 13:10:15 GMT

We are not able to pull metadata from one of our Documentum instances (it
is 6.7)
Interestingly, on the Job > Document Types page each metadata field is
displayed 3 times in the metadata boxes - could this be an issue?
We have quite a long list of document types and it takes minutes to load
the Document Types page.

Also, we can successfully pull metadata from our testing Documentum (it is
7.1), and I noticed that there is a difference in connector logs between
the two:

1.) here we are able to pull metadata:

DEBUG 2016-03-10 03:50:08,051 (Worker thread '3') - DCTM: Document
090007c28000569d has version label:
DEBUG 2016-03-10 03:50:08,052 (Worker thread '3') - DCTM: Inside

2.) NOT able to pull metadata:

DEBUG 2016-03-10 14:58:22,908 (Worker thread '22') - DCTM: Document
098c1b3880991f48 has version label: 0++0+DEAD_AUTHORITY+_4_
DEBUG 2016-03-10 14:58:22,908 (Worker thread '22') - DCTM: Inside

Any ideas will be appreciated.

Thank you,


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