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From Karl Wright <daddy...@gmail.com>
Subject Re: Documentum - unable to index metadata
Date Fri, 11 Mar 2016 13:19:31 GMT
Hi Radek,

The Document Types page runs a DQL query to populate the document types.
The fact that you get duplicates means that something may be corrupt with
your Document instance.  It's possible that for some reason the instance is
set up with multiple records that each have the same name but different key
values.

Documentum used to have a little web app that allowed you to execute DQL
queries.  I'd experiment to see what was leading to the duplication.  The
fact that you can't get any metadata during crawling is almost certainly
related.

Thanks,
Karl


On Fri, Mar 11, 2016 at 8:10 AM, Radek Sklenicka <radek.sklenicka@gmail.com>
wrote:

> Hello,
>
> We are not able to pull metadata from one of our Documentum instances (it
> is 6.7)
> Interestingly, on the Job > Document Types page each metadata field is
> displayed 3 times in the metadata boxes - could this be an issue?
> Screenshots:
> http://take.ms/mJhPh
> http://take.ms/AMZF0
> We have quite a long list of document types and it takes minutes to load
> the Document Types page.
>
> Also, we can successfully pull metadata from our testing Documentum (it is
> 7.1), and I noticed that there is a difference in connector logs between
> the two:
>
> 1.) here we are able to pull metadata:
>
> DEBUG 2016-03-10 03:50:08,051 (Worker thread '3') - DCTM: Document
> 090007c28000569d has version label:
> 11+authors+object_name+owner_name+owner_permit+r_creation_date+r_creator_name+r_modifier+r_modify_date+r_object_id+r_object_type+title++0+DEAD_AUTHORITY+1.0_0_
> http://localhost/webtop/
> DEBUG 2016-03-10 03:50:08,052 (Worker thread '3') - DCTM: Inside
> processDocuments
>
>
> 2.) NOT able to pull metadata:
>
> DEBUG 2016-03-10 14:58:22,908 (Worker thread '22') - DCTM: Document
> 098c1b3880991f48 has version label: 0++0+DEAD_AUTHORITY+_4_
> http://localhost/webtop
> DEBUG 2016-03-10 14:58:22,908 (Worker thread '22') - DCTM: Inside
> processDocuments
>
>
> Any ideas will be appreciated.
>
> Thank you,
>
> Radek
>
>

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