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From Billie Rinaldi <>
Subject Re: Cannot close JIRAs I didn't originally request
Date Thu, 26 Jan 2017 17:47:11 GMT
It appears that Contributors are missing from the Transition Issues
permission, which seems odd since Contributors do have the Close Issues and
Resolve Issues permissions. This may be keeping Jon from transitioning the
issue to Done, since Metron has a nonstandard workflow which has Done
instead of Resolved as the completed state for issues. The workflow may
also be why there is no way to specify the reason for the resolution of the
ticket. If we want to make any adjustments to the permissions or workflow,
that will require an INFRA ticket.

On Thu, Jan 26, 2017 at 8:30 AM, <> wrote:

> I assigned a JIRA (METRON-354
> <>) to me that was
> reported
> by someone else, and it appears that I don't have the permissions to close
> it.  For clarity, I didn't have access to close it before I assigned it to
> myself either.  Would someone be willing to delegate me the appropriate
> access?  Alternatively, if you're not comfortable providing that level of
> access, or if it is not simple to do, I would be happy to ask that the
> original requester close their own ticket.
> Thanks,
> Jon
> --
> Jon
> Sent from my mobile device

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