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From Billie Rinaldi <bil...@apache.org>
Subject Re: Reporting Issues Wiki
Date Thu, 26 Jan 2017 16:13:03 GMT
It's okay, we don't have to vote to fix a typo. It should be user@ or dev@
instead of issues@. David, we have the ability to administer a few
permissions for the Metron JIRA, so people should email us first before
trying INFRA.

On Thu, Jan 26, 2017 at 7:43 AM, Zeolla@GMail.com <zeolla@gmail.com> wrote:

> Okay.  Since that wiki page has been voted on in the past, I'm hesitant to
> modify it.  I will defer that modification and/or voting procedure to
> someone on the PMC.
>
> Jon
>
> On Thu, Jan 26, 2017 at 10:38 AM David Lyle <dlyle65535@gmail.com> wrote:
>
> > No, that's gotta be an error on the wiki. For wiki issues, I'd use user@
> ,
> > dev@ or just write a Jira. For issues with Jira itself, I'd contact
> infra,
> > see https://www.apache.org/dev/infrastructure.html.
> >
> > Thanks!
> >
> > -D...
> >
> >
> > On Thu, Jan 26, 2017 at 1:32 AM, Matt Foley <mattf@apache.org> wrote:
> >
> > > Actually, it is a little odd that we would ask users to email to
> issues@
> > .
> > > For most projects that is a broad distro list, where Apache Jira sends
> > > automatic notifications of every change to every ticket in the
> project’s
> > > (METRON) Jira project.  It would normally be expected to be essentially
> > > read-only, altho evidently ezmlm is set up to allow apache.org email
> > > addresses (meaning you’re a committer or PMC member) to send to it.
> > Being
> > > a subscriber/recipient of it is unrelated to the privs for sending to
> it
> > > (unlike users@ or dev@).
> > >
> > > James or David, has issues@ for the metron project been set up
> > > differently than the Apache norm, so it is in fact an appropriate place
> > for
> > > non-committer users to report problems with Jira?
> > >
> > > Thanks,
> > > --Matt
> > >
> > >
> > > On 1/25/17, 7:24 PM, "Zeolla@GMail.com" <zeolla@gmail.com> wrote:
> > >
> > >     On the Reporting Issues
> > >     <https://cwiki.apache.org/confluence/display/METRON/
> Reporting+Issues
> > >
> > > wiki
> > >     page it mentions to "Please report issues related to the JIRA/Wiki
> to
> > >     issues@metron.incubator.apache.org".  I have a personal permission
> > > issue
> > >     with JIRA that I was attempting to email to that list and I keep
> > > getting
> > >     the following error message:
> > >
> > >
> > >     Hi. This is the qmail-send program at apache.org.
> > >     I'm afraid I wasn't able to deliver your message to the following
> > > addresses.
> > >     This is a permanent error; I've given up. Sorry it didn't work out.
> > >
> > >     <issues@metron.apache.org>:
> > >     Must be sent from an @apache.org address or an address in LDAP.
> > >
> > >     --- Below this line is a copy of the message.
> > >     ...
> > >
> > >
> > >     Note that I am sending the email to "issues@metron.incubator.
> > > apache.org",
> > >     however it is replying with the text "issues@metron.apache.org".
> I
> > > have
> > >     also made sure to join the mailing list, as shown below:
> > >
> > >
> > >     Hi! This is the ezmlm program. I'm managing the
> > >     issues@metron.incubator.apache.org mailing list.
> > >
> > >     Acknowledgment: I have added the address
> > >
> > >     zeolla@gmail.com
> > >
> > >     to the issues mailing list.
> > >
> > >     Welcome to issues@metron.incubator.apache.org!
> > >
> > >
> > >     Am I missing something here?  The actual issue I'm having is not
> that
> > >     urgent, I think making sure the wiki has the appropriate
> instructions
> > > is
> > >     more important.
> > >
> > >     Jon
> > >     --
> > >
> > >     Jon
> > >
> > >     Sent from my mobile device
> > >
> > >
> > >
> > >
> >
> --
>
> Jon
>
> Sent from my mobile device
>

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