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From "Marcus (OOo)" <marcus.m...@wtnet.de>
Subject Re: users@openoffice.org [Was: Re: [Discussion] dev@openoffice.org]
Date Tue, 23 Aug 2011 21:05:09 GMT
Do you know how much the non-English MLs are used? Why not start with 
Engish only?

BTW:
Where do you see 30 moderators for the forums?

Marcus



Am 08/23/2011 10:49 PM, schrieb Rob Weir:
> On Tue, Aug 23, 2011 at 4:04 PM, Marcus (OOo)<marcus.mail@wtnet.de>  wrote:
>> I can understand Rob's arguement that we have to split ourself to give
>> support for mailing list(s) and forum in parallel. However, I believe that
>> it would be an advantage when the normal, average user has a choice where to
>> go to get an answer.
>>
>
> So let's be clear on what we're proposing.  In order to give the users
> more flexibility, so they don't need to choose between a list or a
> forum, so they can just continue to do exactly what they do today,
> with no change, we will create, moderate and maintain 10 new mailings
> lists, as well as the associated archives:
>
> ooo-users-en.i.a.o
> ooo-users-es.i.a.o
> ooo-users-hu.i.a.o
> ooo-users-it.i.a.o
> ooo-users-ja.i.a.o
> ooo-users-nl.i.a.o
> ooo-users-pl.i.a.o
> ooo-users-vi.i.a.o
> ooo-users-zh.i.a.o
>
> Is that that idea?  If so could we get names for 30 moderators,
> please, 3 per forum?  .
>
> -Rob
>
>> Marcus
>>
>>
>>
>> Am 08/23/2011 09:50 PM, schrieb Dennis E. Hamilton:
>>>
>>> +1
>>>
>>> There is no one-size fits all here.  We should have the list and the
>>> forum. They are not redundant.  Some people will use both.
>>>
>>>   - Dennis
>>>
>>> -----Original Message-----
>>> From: Marcus (OOo) [mailto:marcus.mail@wtnet.de]
>>> Sent: Tuesday, August 23, 2011 07:05
>>> To: ooo-dev@incubator.apache.org
>>> Subject: Re: users@openoffice.org [Was: Re: [Discussion]
>>> dev@openoffice.org]
>>>
>>> Am 08/23/2011 03:29 PM, schrieb Eike Rathke:
>>>>
>>>> Hi Marcus,
>>>>
>>>> On Tuesday, 2011-08-23 11:11:35 +0200, Marcus (OOo) wrote:
>>>>
>>>>> And very often they write to the list but aren't subscribed. So they
>>>>> don't get the answer unless someone is CC'ing them.
>>>>
>>>> That actually is a failure of how the list is setup when it has Reply-To
>>>> pointing to the mailing list address (AKA Reply-To mangling). Without
>>>> Reply-To a Reply-All goes to the sender and the mailing list.
>>>
>>> Maybe, but they are still not subscribed. So the moderator has to let
>>> the posts through; again and again until the user is subscribed.
>>>
>>>>> In a forum all in one place. You can search, write and can get
>>>>> answers. It's up to us if a subscription is needed. It would work
>>>>> without.
>>>>>
>>>>> Furthermore, I don't think that mailing lists are common for the
>>>>> average user. But forums are.
>>>>
>>>> Mailing lists are much more accepted by those who actually help because
>>>> handling is much easier than any web forum. You can setup your own
>>>> scoring, flags, delete unimportant stuff in your personal archive and so
>>>> on. To get the best of both worlds best would be a forum gated to
>>>> a mailing list and vice versa. Searching the mailing list would also be
>>>> possible at mail-archive.com, or gmane..
>>>
>>> Not before they got to know how this is working. In a forum it is
>>> obvious. All is in one place.
>>>
>>>>>> What if we just had support forums, but no users list?  Would we
miss
>>>>>> anything?  Would users?  Note that phpBB forums allow a person to
>>>>>> subscribe to a forum or a topic, so those who want to receive emails
>>>>>> can.  But they would need to go back to the forum website to respond.
>>>>
>>>> And that just sucks.
>>>>
>>>>> I don't think that we or the users would miss anything because there
>>>>> is no chance to miss something as the communitation method is not
>>>>> existing.
>>>>
>>>> Well, I try to avoid forums whenever possible.
>>>
>>> And there are users that try to avoid mailing lists. ;-)
>>>
>>> At the end it seems the best solution is still to go 2 ways: ML and forum.
>>>
>>> Marcus

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