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From "Marcus (OOo)" <marcus.m...@wtnet.de>
Subject Re: users@openoffice.org [Was: Re: [Discussion] dev@openoffice.org]
Date Tue, 23 Aug 2011 22:01:40 GMT
Ah, now I understand. This is sarcasm. ;-)



Am 08/23/2011 11:37 PM, schrieb Rob Weir:
> On Tue, Aug 23, 2011 at 5:05 PM, Marcus (OOo)<marcus.mail@wtnet.de>  wrote:
>> Do you know how much the non-English MLs are used? Why not start with Engish
>> only?
>>
>
> Does it matter?  The English list is getting very little traffic. A
> note was sent today asking about interest.  I've seen zero affirmative
> responses.  So I don't think any of the lists will get much traffic.
> But it makes sense to JFDI and move on to more important things.
>
>> BTW:
>> Where do you see 30 moderators for the forums?
>>
>
> Three per forum.  We don't want a single person to be a bottleneck for
> moderation.  Otherwise, if you are busy, or traveling or on vacation,
> messages and other moderator requests get backed up.  So ideally we
> want three moderators per list, in different time zones if possible.
>
>> Marcus
>>
>>
>>
>> Am 08/23/2011 10:49 PM, schrieb Rob Weir:
>>>
>>> On Tue, Aug 23, 2011 at 4:04 PM, Marcus (OOo)<marcus.mail@wtnet.de>
>>>   wrote:
>>>>
>>>> I can understand Rob's arguement that we have to split ourself to give
>>>> support for mailing list(s) and forum in parallel. However, I believe
>>>> that
>>>> it would be an advantage when the normal, average user has a choice where
>>>> to
>>>> go to get an answer.
>>>>
>>>
>>> So let's be clear on what we're proposing.  In order to give the users
>>> more flexibility, so they don't need to choose between a list or a
>>> forum, so they can just continue to do exactly what they do today,
>>> with no change, we will create, moderate and maintain 10 new mailings
>>> lists, as well as the associated archives:
>>>
>>> ooo-users-en.i.a.o
>>> ooo-users-es.i.a.o
>>> ooo-users-hu.i.a.o
>>> ooo-users-it.i.a.o
>>> ooo-users-ja.i.a.o
>>> ooo-users-nl.i.a.o
>>> ooo-users-pl.i.a.o
>>> ooo-users-vi.i.a.o
>>> ooo-users-zh.i.a.o
>>>
>>> Is that that idea?  If so could we get names for 30 moderators,
>>> please, 3 per forum?  .
>>>
>>> -Rob
>>>
>>>> Marcus
>>>>
>>>>
>>>>
>>>> Am 08/23/2011 09:50 PM, schrieb Dennis E. Hamilton:
>>>>>
>>>>> +1
>>>>>
>>>>> There is no one-size fits all here.  We should have the list and the
>>>>> forum. They are not redundant.  Some people will use both.
>>>>>
>>>>>   - Dennis
>>>>>
>>>>> -----Original Message-----
>>>>> From: Marcus (OOo) [mailto:marcus.mail@wtnet.de]
>>>>> Sent: Tuesday, August 23, 2011 07:05
>>>>> To: ooo-dev@incubator.apache.org
>>>>> Subject: Re: users@openoffice.org [Was: Re: [Discussion]
>>>>> dev@openoffice.org]
>>>>>
>>>>> Am 08/23/2011 03:29 PM, schrieb Eike Rathke:
>>>>>>
>>>>>> Hi Marcus,
>>>>>>
>>>>>> On Tuesday, 2011-08-23 11:11:35 +0200, Marcus (OOo) wrote:
>>>>>>
>>>>>>> And very often they write to the list but aren't subscribed.
So they
>>>>>>> don't get the answer unless someone is CC'ing them.
>>>>>>
>>>>>> That actually is a failure of how the list is setup when it has
>>>>>> Reply-To
>>>>>> pointing to the mailing list address (AKA Reply-To mangling). Without
>>>>>> Reply-To a Reply-All goes to the sender and the mailing list.
>>>>>
>>>>> Maybe, but they are still not subscribed. So the moderator has to let
>>>>> the posts through; again and again until the user is subscribed.
>>>>>
>>>>>>> In a forum all in one place. You can search, write and can get
>>>>>>> answers. It's up to us if a subscription is needed. It would
work
>>>>>>> without.
>>>>>>>
>>>>>>> Furthermore, I don't think that mailing lists are common for
the
>>>>>>> average user. But forums are.
>>>>>>
>>>>>> Mailing lists are much more accepted by those who actually help because
>>>>>> handling is much easier than any web forum. You can setup your own
>>>>>> scoring, flags, delete unimportant stuff in your personal archive
and
>>>>>> so
>>>>>> on. To get the best of both worlds best would be a forum gated to
>>>>>> a mailing list and vice versa. Searching the mailing list would also
be
>>>>>> possible at mail-archive.com, or gmane..
>>>>>
>>>>> Not before they got to know how this is working. In a forum it is
>>>>> obvious. All is in one place.
>>>>>
>>>>>>>> What if we just had support forums, but no users list?  Would
we miss
>>>>>>>> anything?  Would users?  Note that phpBB forums allow a person
to
>>>>>>>> subscribe to a forum or a topic, so those who want to receive
emails
>>>>>>>> can.  But they would need to go back to the forum website
to respond.
>>>>>>
>>>>>> And that just sucks.
>>>>>>
>>>>>>> I don't think that we or the users would miss anything because
there
>>>>>>> is no chance to miss something as the communitation method is
not
>>>>>>> existing.
>>>>>>
>>>>>> Well, I try to avoid forums whenever possible.
>>>>>
>>>>> And there are users that try to avoid mailing lists. ;-)
>>>>>
>>>>> At the end it seems the best solution is still to go 2 ways: ML and
>>>>> forum.
>>>>>
>>>>> Marcus

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