openoffice-dev mailing list archives

Site index · List index
Message view « Date » · « Thread »
Top « Date » · « Thread »
From "Marcus (OOo)" <marcus.m...@wtnet.de>
Subject Re: users@openoffice.org [Was: Re: [Discussion] dev@openoffice.org]
Date Wed, 24 Aug 2011 09:09:36 GMT
Am 08/24/2011 02:10 AM, schrieb Gavin McDonald:
>
>
>> -----Original Message-----
>> From: Marcus (OOo) [mailto:marcus.mail@wtnet.de]
>> Sent: Wednesday, 24 August 2011 12:05 AM
>> To: ooo-dev@incubator.apache.org
>> Subject: Re: users@openoffice.org [Was: Re: [Discussion]
>> dev@openoffice.org]
>>
>> Am 08/23/2011 03:29 PM, schrieb Eike Rathke:
>>> Hi Marcus,
>>>
>>> On Tuesday, 2011-08-23 11:11:35 +0200, Marcus (OOo) wrote:
>>>
>>>> And very often they write to the list but aren't subscribed. So they
>>>> don't get the answer unless someone is CC'ing them.
>>>
>>> That actually is a failure of how the list is setup when it has
>>> Reply-To pointing to the mailing list address (AKA Reply-To mangling).
>>> Without Reply-To a Reply-All goes to the sender and the mailing list.
>>
>> Maybe, but they are still not subscribed. So the moderator has to let the
>> posts through; again and again until the user is subscribed.
>
> ew,, no that does not have to happen at all.
>
> the moderator can do a reply-all , choose the -accept and the -allow
> addresses
> then hit send. (of the moderation email).
>  From then on, no more moderation of that user using that email address.
>
> No need to repeatedly let the same user in.

Of course it depends on the intelligence of the used ML system. Thanks 
for the hint. I didn't know that this is possible in general. ;-)

Marcus



>>>> In a forum all in one place. You can search, write and can get
>>>> answers. It's up to us if a subscription is needed. It would work
>>>> without.
>>>>
>>>> Furthermore, I don't think that mailing lists are common for the
>>>> average user. But forums are.
>>>
>>> Mailing lists are much more accepted by those who actually help
>>> because handling is much easier than any web forum. You can setup your
>>> own scoring, flags, delete unimportant stuff in your personal archive
>>> and so on. To get the best of both worlds best would be a forum gated
>>> to a mailing list and vice versa. Searching the mailing list would
>>> also be possible at mail-archive.com, or gmane..
>>
>> Not before they got to know how this is working. In a forum it is obvious.
> All
>> is in one place.
>>
>>>>> What if we just had support forums, but no users list?  Would we
>>>>> miss anything?  Would users?  Note that phpBB forums allow a person
>>>>> to subscribe to a forum or a topic, so those who want to receive
>>>>> emails can.  But they would need to go back to the forum website to
>> respond.
>>>
>>> And that just sucks.
>>>
>>>> I don't think that we or the users would miss anything because there
>>>> is no chance to miss something as the communitation method is not
>>>> existing.
>>>
>>> Well, I try to avoid forums whenever possible.
>>
>> And there are users that try to avoid mailing lists. ;-)
>>
>> At the end it seems the best solution is still to go 2 ways: ML and forum.
>>
>> Marcus

Mime
View raw message