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From Andreas S├Ąger <>
Subject Re: User support: beyond forums or lists
Date Wed, 24 Aug 2011 18:03:29 GMT
Am 24.08.2011 19:26, TJ Frazier wrote:

> Not quite on topic, here, but re hacking forum code:
> We have a divide between support users (who prefer forums) and support
> providers (who prefer email). How well could forum code provide
> email-like interaction for the providers? E.g., Email for new topics /
> comments of interest; link for fast reply entry. Email /for/ entry? Some
> of this is probably available already. Design input from providers would
> be nice.

Please define "email-like interaction".

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