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From Kay Schenk <kay.sch...@gmail.com>
Subject Re: Bugzilla -- Any interest in enabling "categories"?
Date Wed, 06 Feb 2013 00:52:48 GMT
On Tue, Feb 5, 2013 at 10:27 AM, Rob Weir <robweir@apache.org> wrote:

> You can see our current Bugzilla taxonomy here:
>
> https://issues.apache.org/ooo/describecomponents.cgi
>
> We have around 50 top-level "products" and within that each product
> has one or more "components".
>
> Users, as well as new-volunteers, are confused by the 50 products.
> For example, it is not at all clear to them where cross-cutting
> concerns go, e.g., crashes that occur across applications, like the
> profile corruption issue.
>
> Also, some of the "products" are not really dealing with the code of
> the product, but are project related areas like "qa", "www",
> "user-faq" or "education".
>
> Bugzilla has an option that we can enable that would add an additional
> level to the hierarchy, called "categories".  A category contains
> products, which contain components.
>
> Is there any interest in having categories enabled?
>

OK...I am confused here. When I log in to BZ right now, and click "File a
Bug" I am automatically shown this list, so it appears they are already
enabled, and I must chose a category. And then, there's components inside
of the categories.

At any rate...it would better I think to reduce/combine categories in some
way though it would take some time to figure out what/how to combine
without losing existing information.

But personally, I've wondered about this list for a while. I'm sure
end-users have problems with it though.


>
> Advantage:
>
> -- Can have a cleaner, easier-to-use taxonomy.  We could clearly
> separate product-related from project-related products.  We could make
> it easier for users to find the application-level category and enter
> their bugs there.
>
> -- Easier to generate reports and statistics on QA status.  Typically
> we want to know how many new/open/critical bugs exist for the product,
> not for the website or other non-product areas.
>
> Disadvantage:
>
> An additional mouse click when entering new bugs, though it might
> actually be faster since user would not need to search through a list
> of 50 products to find the one they want.
>
> Regards,
>
> -Rob
>



-- 
----------------------------------------------------------------------------------------
MzK

"A great deal of talent is lost to the world
      for want of a little courage."
                             -- Sydney Smith

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