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From J├╝rgen Schmidt <>
Subject Re: OpenOffice Community Survey
Date Thu, 11 Apr 2013 09:39:52 GMT
On 4/11/13 10:58 AM, Roberto Galoppini wrote:
> I think we should try to make a survey that would help us to figure
> out the Net Promoter score, a customer loyalty metric ranging from
> -100% (everybody is a detractor) to +100% (everybody is a promoter).

mmh, I am thinking how important a visual redesign is for our users.
Means a more modern look and feel to make the whole application looking
more modern and fresh.

I believe we have many many features that our users don't even know and
often don't need. My feeling is that our users would welcome a UI
refresh with a clean and maybe simplified UI to concentrate on the most
important and most often used things. The sidebar can help moving in
this direction and there is a lot of room for improvement.

In parallel the improvement of fidelity/interoperability is important
and should be driven forward. But what use is when our users prefer to
use an application with a nicer and more appealing UI.

I believe we have to find a good compromise.


> Roberto
> 2013/4/11 Stan Helton <>:
>> On 4/10/2013 5:40 PM, Rob Weir wrote:
>>> I'd like to start moving ahead toward a user survey.   I have an
>>> installation of LimeSurvey setup on my server and am learning how to use
>>> it.
>>> Before going live with a survey of thousands of users I'd like to do an
>>> end-to-end test by having a simple survey of us, members of the OpenOffice
>>> project.
>>> I have some ideas for questions, things like:
>>> 1) How long have you been using OpenOffice?
>>> 2) How long have you been involved with the OpenOffice project?
>>> and so on.
>>> But I want to check to see if anyone has some other interesting questions
>>> you think we should ask?
>>> Remember, this is a community survey, not a survey of users.
>>> Regards,
>>> -Rob
>> Rob,
>> For the final version it might be well to include a few questions about how
>> OpenOffice is used:
>> 1) Do you used OpenOffice in your home or business or both?
>> 2) What features do you find most useful?
>> 3) If you could add one feature what would it be?
>> Stan
>> --
>> Courtesy is the grease that keeps the wheels of civilization turning. Robert
>> Heinlein
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