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From Dave Fisher <dave2w...@comcast.net>
Subject Re: Official survey service? (Was: Re: Conversation: Pick A Logo)
Date Sat, 20 Apr 2013 17:25:01 GMT

On Apr 19, 2013, at 5:37 AM, janI wrote:

> On 19 April 2013 13:48, Rob Weir <robweir@apache.org> wrote:
> 
>> On Fri, Apr 19, 2013 at 7:39 AM, janI <jani@apache.org> wrote:
>> 
>>> On 19 April 2013 13:29, Rob Weir <robweir@apache.org> wrote:
>>> 
>>>> On Fri, Apr 19, 2013 at 7:20 AM, janI <jani@apache.org> wrote:
>>>> 
>>>>> On 18 April 2013 21:58, Andrea Pescetti <pescetti@apache.org> wrote:
>>>>> 
>>>>>> janI wrote:
>>>>>> 
>>>>>>> On 18 April 2013 13:13, Rob Weir wrote:
>>>>>>> 
>>>>>>>> If we want I can put a poll up on http://openofficesurvey.org.
>>>>>>>>>> 
>>>>>>>>> Where would like survey.openoffice.org to point to ?
>>>>>>> 
>>>>>> 
>>>>>> Indeed, let's avoid using unofficial domains when we can redirect
>> an
>>>>>> official subdomain. Redirecting the DNS won't pose a big burden on
>>>> Infra
>>>>>> and just requires (lazy) consensus here.
>>>>>> 
>>>>>> Regards,
>>>>>>  Andrea.
>>>>>> 
>>>>>> 
>>>>> 23 hours, not bad for "month-long wrestling match with
>>>>> Infra to get something like this set up" !!!
>>>>> 
>>>>> The patch I made for dns is up and running. you can open "
>>>>> survey.openoffice.org". BUT something is not working in the other
>> end,
>>>>> reply comes from hostmonster, with a possibilities to buy cars erc.
>>>>> 
>>>>> 
>>>> The DNS stuff had to happen first, and only then I can get it working
>> on
>>> my
>>>> end.
>>>> 
>>>> 
>>>> 
>>>>> and yes I am a direct person, I like to tell people when they do
>>>> something
>>>>> good and visa versa, but I dont like assuming ill behaivour....but
>> that
>>>> is
>>>>> just my way, and I am sorry if my direct way offended someone....but
>>> look
>>>>> infra got their part done, without wrestling.
>>>>> 
>>>>> 
>>>> I'm not assuming bad behavior.  I was just stating that I don't have
>> the
>>>> time to guess whether this is an occasion where we get a fast response
>>> or a
>>>> slow one.  The response time from Infra, IMHO, is entirely
>> unpredictable.
>>>> I have another DNS-related Infra request that are no more complicated
>> and
>>>> have waited almost a year.  It looks like we were fortunate this time.
>>>> 
>>> 
>>> or we have a better connection now :-) think about the other infra things
>>> that have happened lately (wiki, new translate, proxy setup), the ones I
>>> know off have all had resonable response time
>>> 
>>> I was not trying to shoot at you, I just have another impression of
>>> infra...but of course, I am not neutral.
>>> 
>>> 
>>> Our need to pick a logo design is very predictable and the time line for
>>>> that must go forward.  So I was happy to move forward with this either
>>>> way.  If I can avoid a dependency on Infra that is a good thing, not a
>>> bad
>>>> one.
>>>> 
>>> 
>>> completely correct, but if the price is to have a non openoffice.orgsite,
>>> it is at least a high price to pay.
>>> 
>>> Using a non-openoffice.org site is a non-issue.  We've gathered user
>>> opinions on Google Moderator and Facebook, without problems.  Other
>> groups
>>> in the ASF have used Google Docs-based surveys.   No one has ever raised
>>> concerns about using 3rd party services for this.  This is not a "high
>>> price to pay".
>>> 
>> 
>> In any case, my practice remains -- and I'm sure most in Infra would agree
>> with me here -- if you can do something without having a dependency on
>> Apache Infra it is a good thing.  Let them focus on things that only they
>> can do.  Self-service is a good thing.
>> 
> 
> No problem, everybody is entitled to have their opinion...I just try to
> help.
> 
> You  wrote earlier "I have another DNS-related Infra request that are no
> more complicated and
> have waited almost a year"
> 
> I had a look in jira to find the issue, to see if I could solve it, but I
> cannot find any open issues with you as requestor, and when I search for
> DNS there are no really old issues.
> 
> If you give me the jira number I will have a look at it, and maybe ask why
> it has waited so long.

Exactly. There are five unordered principles to dealing with infrastructure.

(1) Politeness.
(2) Patience.
(3) Persistence.
(4) Be Willing to Help. The more you help, the more you understand, the more you can help,
... several project committers have done this.
(5) Put the request in JIRA. Infra looks there when they have cycles.

Regards,
Dave

> 
> rgds
> Jan I.
> 
>> 
>> -Rob
>> 
>> 
>>>> 
>>>> 
>>>>> @rob: can you please have a look at your end, you need problaly to
>> add
>>> it
>>>>> as a vhost.
>>>>> 
>>>>> 
>>>> Yes.
>>>> 
>>>> 
>>>>> I am not sure what the survey actually is, some kind of py/perl/js, I
>>> can
>>>>> get an idea, I can think about how we can move it to our own site.
>>>>> 
>>>>> 
>>>> It is a PHP app, LimeSurvey.  Pre-reqs are listed here:
>>>> 
>>>> 
>>>> 
>>> 
>> http://manual.limesurvey.org/wiki/Installation#1._Make_sure_you_can_use_LimeSurvey_on_your_website
>>>> 
>>> 
>>> thx for the link, I will have a look at it.
>>> 
>>> rgds
>>> jan I.
>>> 
>>>> 
>>>> Regards,
>>>> 
>>>> -Rob
>>>> 
>>>> 
>>>>> rgds
>>>>> Jan I.
>>>>> 
>>>>> 
>>>>>> 
>>>> 
>> ------------------------------**------------------------------**---------
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>>>>>> 
>>>>>> 
>>>>> 
>>>> 
>>> 
>> 


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