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From Jürgen Schmidt <>
Subject Re: Possible show stopper on Windows 8, please verify
Date Tue, 16 Jul 2013 11:39:51 GMT
On 7/16/13 1:06 PM, Peter Junge wrote:
> On 7/16/2013 6:55 PM, Max Merbald wrote:
>> Hi Jürgen,
>> I just tried the same action with both AOO 4 without your dll file and
>> with it, using even the very same file where I had that crash on June
>> 22, but in neither case did I have a crash this time. I think I'll work
>> a bit more with Openoffice 4 now and if anything of the kind happens
>> again I'll report right away and write down the exact circumstances. I
>> think it might be possible that it happens only in very special
>> circumstances, maybe dependant on which other software you're running
>> while working with AOO 4.
> I also gave it a try on Windows 8 (64 bit) and there's no sign of a crash.
> Elaborating further on particular conditions. Maybe it's related to
> specific hardware, e.g. graphics card?
> @Samer: As you seem to be able to reproduce the issue constantly, do you
> have any special hardware?

it is not easy for me to decide at the moment. What do others think? A
respin means rebuilding all platforms, signing and uploading the new
files. And then another vote cycle of 72 hr.

I personally will run into a time problem because I have to move into a
new flat and will be offline for some days until Thursday of next week.
It's no big deal and somebody else can do the work and a good release is
of course important ;-)

If we want a respin than we have to decide today and ideally until 3:00
pm (UTC +2).


> Peter
>> Max
>> Am 16.07.2013 11:48, schrieb Jürgen Schmidt:
>>> On 7/16/13 9:56 AM, Herbert Duerr wrote:
>>>> On 15.07.2013 22:47, Rob Weir wrote:
>>>>> On Mon, Jul 15, 2013 at 10:52 AM, Samer Mansour <>
>>>>> wrote:
>>>>>> I logged my comments in the bug, I searched the db before I opened
>>>>>> a new
>>>>>> bug sorry if its a duplicate.
>>>>>> It is windows 8 64-bit. Crashes on copy and cut.  Paste seems to
>>>>>> not be
>>>>>> affected.
>>>>>> The four steps Rob gave in the bug are the minimum required steps
>>>>>> reproduce.
>>>>> An update on this crash.  I was eventually able to reproduce it on
>>>>> Windows 8, 64-bit.  This was an initial install, not an upgrade.
>>>>> Samer saw it on an upgrade install.
>>>>> I worked on the stack trace with Herbert (fortunately my Windows 8
>>>>> machine had a debugger installed).  Herbert gave me a patch to test.
>>>>> It appears to work on my machine.  We're waiting to hear back from
>>>>> Samer on whether it worked for him.
>>>> If anyone else was able to reproduce the problem then we'd love to know
>>>> whether the DLL at
>>>> solves the problem. It contains the patch I suggested in issue 122752.
>>>> To test it please
>>>> - download the DLL
>>>> - copy it into the OpenOffice program folder, on most systems this will
>>>> be the folder C:\Program Files (x86)\OpenOffice 4\program\
>>>> - if the system warns you that you are overwriting a program file then
>>>> please confirm with YES, as that is exactly what is wanted
>>>> - run your tests again that used to crash it
>>> nobody out there who is able to reproduce the problem and can say that
>>> Herbert's fix is solving the problem?
>>> We have reviewed the patch from Herbert with 3 people and the patch is
>>> save. The fix solved the issue for Rob who was able to reproduce the
>>> problem partly before he used the patched library.
>>> Windows 8 becomes more and more important on the desktop and windows is
>>> our main platform. I tend to a respin at the moment but will wait 1-2
>>> hours longer to receive potentially more feedback.
>>> Juergen
>>>> Herbert
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