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From Rob Weir <robw...@apache.org>
Subject Re: Possible show stopper on Windows 8, please verify
Date Tue, 16 Jul 2013 12:03:02 GMT
On Tue, Jul 16, 2013 at 7:39 AM, Jürgen Schmidt <jogischmidt@gmail.com> wrote:
> On 7/16/13 1:06 PM, Peter Junge wrote:
>> On 7/16/2013 6:55 PM, Max Merbald wrote:
>>> Hi Jürgen,
>>>
>>> I just tried the same action with both AOO 4 without your dll file and
>>> with it, using even the very same file where I had that crash on June
>>> 22, but in neither case did I have a crash this time. I think I'll work
>>> a bit more with Openoffice 4 now and if anything of the kind happens
>>> again I'll report right away and write down the exact circumstances. I
>>> think it might be possible that it happens only in very special
>>> circumstances, maybe dependant on which other software you're running
>>> while working with AOO 4.
>>
>> I also gave it a try on Windows 8 (64 bit) and there's no sign of a crash.
>>
>> Elaborating further on particular conditions. Maybe it's related to
>> specific hardware, e.g. graphics card?
>>
>> @Samer: As you seem to be able to reproduce the issue constantly, do you
>> have any special hardware?
>
> it is not easy for me to decide at the moment. What do others think? A
> respin means rebuilding all platforms, signing and uploading the new
> files. And then another vote cycle of 72 hr.
>

Do we need another 72-hour vote?  If there are no objections I'd
support making a patch without triggering a full vote.

-Rob

> I personally will run into a time problem because I have to move into a
> new flat and will be offline for some days until Thursday of next week.
> It's no big deal and somebody else can do the work and a good release is
> of course important ;-)
>
> If we want a respin than we have to decide today and ideally until 3:00
> pm (UTC +2).
>
>
> Juergen
>
>>
>> Peter
>>
>>
>>>
>>> Max
>>>
>>>
>>> Am 16.07.2013 11:48, schrieb Jürgen Schmidt:
>>>> On 7/16/13 9:56 AM, Herbert Duerr wrote:
>>>>> On 15.07.2013 22:47, Rob Weir wrote:
>>>>>> On Mon, Jul 15, 2013 at 10:52 AM, Samer Mansour <samer519@gmail.com>
>>>>>> wrote:
>>>>>>> I logged my comments in the bug, I searched the db before I opened
>>>>>>> a new
>>>>>>> bug sorry if its a duplicate.
>>>>>>>
>>>>>>> It is windows 8 64-bit. Crashes on copy and cut.  Paste seems
to
>>>>>>> not be
>>>>>>> affected.
>>>>>>>
>>>>>>> The four steps Rob gave in the bug are the minimum required steps
to
>>>>>>> reproduce.
>>>>>>>
>>>>>> An update on this crash.  I was eventually able to reproduce it on
>>>>>> Windows 8, 64-bit.  This was an initial install, not an upgrade.
>>>>>> Samer saw it on an upgrade install.
>>>>>>
>>>>>> I worked on the stack trace with Herbert (fortunately my Windows
8
>>>>>> machine had a debugger installed).  Herbert gave me a patch to test.
>>>>>> It appears to work on my machine.  We're waiting to hear back from
>>>>>> Samer on whether it worked for him.
>>>>> If anyone else was able to reproduce the problem then we'd love to know
>>>>> whether the DLL at http://people.apache.org/~hdu/sysdtrans.dll
>>>>> solves the problem. It contains the patch I suggested in issue 122752.
>>>>>
>>>>> To test it please
>>>>> - download the DLL
>>>>> - copy it into the OpenOffice program folder, on most systems this will
>>>>> be the folder C:\Program Files (x86)\OpenOffice 4\program\
>>>>> - if the system warns you that you are overwriting a program file then
>>>>> please confirm with YES, as that is exactly what is wanted
>>>>> - run your tests again that used to crash it
>>>> nobody out there who is able to reproduce the problem and can say that
>>>> Herbert's fix is solving the problem?
>>>>
>>>> We have reviewed the patch from Herbert with 3 people and the patch is
>>>> save. The fix solved the issue for Rob who was able to reproduce the
>>>> problem partly before he used the patched library.
>>>>
>>>> Windows 8 becomes more and more important on the desktop and windows is
>>>> our main platform. I tend to a respin at the moment but will wait 1-2
>>>> hours longer to receive potentially more feedback.
>>>>
>>>> Juergen
>>>>
>>>>> Herbert
>>>>>
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>>>>
>>>
>>>
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>>
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>
>
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