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From Rob Weir <robw...@apache.org>
Subject Re: Possible show stopper on Windows 8, please verify
Date Tue, 16 Jul 2013 13:46:41 GMT
On Tue, Jul 16, 2013 at 9:41 AM, Samer Mansour <samer519@gmail.com> wrote:
> Oh and great work everyone! To the people who helped verify and volunteer
> coders who helped fix the bug!
>

Thanks to you you and Herbert for the extra effort.

I'm reminded of this classic Volkswagen advertisement:

http://www.writingfordesigners.com/wp-content/uploads/2009/03/volkswagen_lemon_hires1.jpg

(It ran in the US.  Not sure if it was used elsewhere)

I think we can do something similar, to reiterate our commitment to quality.

I'm drafting a blog post....

-Rob

>
> On Tue, Jul 16, 2013 at 9:30 AM, Samer Mansour <samer519@gmail.com> wrote:
>
>> We found the mystery trick. Have Windows File Explorer open.
>> I overlooked that in my environment because its seems so core to the OS.
>>
>> Here is the video of the error reproduced: https://t.co/VLAyfSGwQC
>>
>> This fix sent to me by Herbert Duerr via e-mail fixes the issue.
>> https://issues.apache.org/ooo/show_bug.cgi?id=122752
>>
>>
>> On Tue, Jul 16, 2013 at 9:05 AM, Yuzhen Fan <fanyuzhen@gmail.com> wrote:
>>
>>> Simon, Juergen and all,
>>>
>>> I have checked the dll on Windows 7 in Writer/Calc/Impress, with steps:
>>> enter "Hello World", Ctrl-A to select all, Ctrl-C to copy, Ctrl-X to cut,
>>> Ctrl-V to paste, and also using menu, like 'Edit' -> 'Copy', 'Cut' or
>>> 'Paste'. All above function work without regression.
>>>
>>> Regards,
>>> Yu Zhen
>>>
>>>
>>> On Tue, Jul 16, 2013 at 5:36 AM, Shenfeng Liu <liushenf@gmail.com> wrote:
>>>
>>> > Juergen,
>>> >   I believe it is a right decision to respin and include this fix. While
>>> > besides verifying it on Windows 8, I also asked Yu Zhen to help verify
>>> the
>>> > dll on Windows 7 to ensure the fix is no impact to Windows 7. Yu Zhen
>>> will
>>> > update the result within hours.
>>> >   Thanks very much for your quick turn around on this critical issue!
>>> >
>>> > - Shenfeng (Simon)
>>> >
>>> >
>>> >
>>> >
>>> > 2013/7/16 Jürgen Schmidt <jogischmidt@gmail.com>
>>> >
>>> > > On 7/16/13 2:03 PM, Rob Weir wrote:
>>> > > > On Tue, Jul 16, 2013 at 7:39 AM, Jürgen Schmidt <
>>> jogischmidt@gmail.com
>>> > >
>>> > > wrote:
>>> > > >> On 7/16/13 1:06 PM, Peter Junge wrote:
>>> > > >>> On 7/16/2013 6:55 PM, Max Merbald wrote:
>>> > > >>>> Hi Jürgen,
>>> > > >>>>
>>> > > >>>> I just tried the same action with both AOO 4 without
your dll
>>> file
>>> > and
>>> > > >>>> with it, using even the very same file where I had
that crash on
>>> > June
>>> > > >>>> 22, but in neither case did I have a crash this time.
I think
>>> I'll
>>> > > work
>>> > > >>>> a bit more with Openoffice 4 now and if anything of
the kind
>>> happens
>>> > > >>>> again I'll report right away and write down the exact
>>> > circumstances. I
>>> > > >>>> think it might be possible that it happens only in
very special
>>> > > >>>> circumstances, maybe dependant on which other software
you're
>>> > running
>>> > > >>>> while working with AOO 4.
>>> > > >>>
>>> > > >>> I also gave it a try on Windows 8 (64 bit) and there's
no sign of
>>> a
>>> > > crash.
>>> > > >>>
>>> > > >>> Elaborating further on particular conditions. Maybe it's
related
>>> to
>>> > > >>> specific hardware, e.g. graphics card?
>>> > > >>>
>>> > > >>> @Samer: As you seem to be able to reproduce the issue
constantly,
>>> do
>>> > > you
>>> > > >>> have any special hardware?
>>> > > >>
>>> > > >> it is not easy for me to decide at the moment. What do others
>>> think? A
>>> > > >> respin means rebuilding all platforms, signing and uploading
the
>>> new
>>> > > >> files. And then another vote cycle of 72 hr.
>>> > > >>
>>> > > >
>>> > > > Do we need another 72-hour vote?  If there are no objections I'd
>>> > > > support making a patch without triggering a full vote.
>>> > >
>>> > > from my point of view not, I know the code, what we change and I can
>>> > > live with reviewing the generated patch between the RC and the new
>>> build.
>>> > >
>>> > >
>>> > > And the longer I am thinking about the issue and that it is now known
>>> > > that there is a potential problem I am getting more confident that
we
>>> > > should do the respin.
>>> > >
>>> > > I will check what other potential important uncritical fixes can we
>>> > > include as well. But I would like to have it at a minimum to reduce
>>> the
>>> > > testing effort for the respin.
>>> > >
>>> > > Juergen
>>> > >
>>> > >
>>> > > >
>>> > > > -Rob
>>> > > >
>>> > > >> I personally will run into a time problem because I have to
move
>>> into
>>> > a
>>> > > >> new flat and will be offline for some days until Thursday
of next
>>> > week.
>>> > > >> It's no big deal and somebody else can do the work and a good
>>> release
>>> > is
>>> > > >> of course important ;-)
>>> > > >>
>>> > > >> If we want a respin than we have to decide today and ideally
until
>>> > 3:00
>>> > > >> pm (UTC +2).
>>> > > >>
>>> > > >>
>>> > > >> Juergen
>>> > > >>
>>> > >
>>> > >
>>> > > ---------------------------------------------------------------------
>>> > > To unsubscribe, e-mail: dev-unsubscribe@openoffice.apache.org
>>> > > For additional commands, e-mail: dev-help@openoffice.apache.org
>>> > >
>>> > >
>>> >
>>>
>>
>>

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