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From Rob Weir <robw...@apache.org>
Subject Re: Installation on Windows 8, 64bit
Date Mon, 15 Jul 2013 02:30:53 GMT
On Sun, Jul 14, 2013 at 6:46 PM, Rob Weir <robweir@apache.org> wrote:
> On Sun, Jul 14, 2013 at 6:34 PM, Regina Henschel
> <rb.henschel@t-online.de> wrote:
>> Hi,
>>
>> Regina Henschel schrieb:
>>
>>> Hi Dennis,
>>>
>>> Dennis E. Hamilton schrieb:
>>>>
>>>> I don't quite understand what this means: "mark something in Writer
>>>> and then copy it."
>>>>
>>>> Is this about selecting something in Writer and copying it to the
>>>> clip-board?
>>>
>>>
>>> Yes, that do I mean.
>>>
>>>    Or is there some other action that reproduces this situation.
>>>>
>>>>
>>>> I can test this in Windows 8 x64.
>>>
>>>
>>> That is nice, please do it.
>>>
>>> The poster has done some "cleanup" now, installed again, and the error
>>> no longer occurs. I have ask him to tell us, what he has done, but have
>>> no answer yet.
>>
>>
>> I have the answer now. The mail
>> <CAL=LFEz=aGGAK1bwEGYtJdg=QXvd6N8f73gaqD2sB9pw_TNmTg@mail.gmail.com>
>> is not in the archive yet. If you will read the thread there, look for
>> subject
>> AOO400 stürzt beim kopieren ab. (Was:  AOO 4.0.0 ReleaseCandidate verfügbar)
>> from Detlef Nannen.
>>
>> Here a copy:
>> <quote>
>> Ich habe unter AppData\Roaming zwei OO-ConfigOrdner gelöscht, an die ich
>> beim ersten Anlauf nicht gedacht hatte.
>> - AppData\Roaming\3 des vorher deinstallierten AOO341
>> - AppData\Roaming\4 des parallell installierten AOO400-Snapshots.
>> - Dann noch die Installationsordner unter \Program File(x86)
>>
>> AOO341 und AOO400-Snapshot hatte ich bereits vor der RC-Installation
>> deinstalliert/gelöscht.
>> Ich nehme mal an, dass Otto-Normaluser vorher keinen Snapshot installiert
>> hatte, und somit kein Configordner \4 existiert.
>>
>> Bisher hatte ich die vollen Versionen immer über die alten Versionen
>> drüberinstalliert, und mir nie ein Problem damit eingehandelt (oder bin nie
>> darauf gestoßen).
>> </quote>
>>
>> And my translation:
>> I have deleted two OO-Config Folder in AppData\Roaming which I missed in my
>> first attempt.
>> - AppData\Roaming\3 of the previously deinstalled AOO341
>> - AppData\Roaming\4 of the parallel installed AOO400-Snapshots.
>> - And the installation folders in \Program File(x86)
>> I had deinstalled/deleted AOO341 and AOO400-Snapshot already before
>> RC-Installation.
>> I assume, that an Average Joe user has not installed a snapshot previously
>> and therefore no config folder \4 exists.
>> Up to now I have always installed the full versions over my old versions,
>> and never got problems (or never notice some.)
>>
>
> I'll do some testing tonight.  I have two "clean" VM images, for
> Windows 8 32-bit and Windows 7 64-bit, that I can install the AOO 4.0
> RC on.  Since these are fresh images they don't have any residual
> files from previous AOO installs.
>

I was not able to get a crash with AOO 4.0 RC on Windows 7 64-bit or
Windows 8 32-bit.

I tested Writer in a document with a mix of objects and formats, doing
a lot of editing, formatting, copy/paste and delete operations,
including formatting via the Sidepanel.

This was the en-US version.

So this doesn't look like a "shallow" crash that everyone will see.
But it would be good to narrow it down.    For example, has anyone
seen it on a non-German version?  Is that a clue?  Is a particular
object involved?  I tried also with images, drawings, lists, tables,
etc.  Was anything more exotic involved?

Mine was a clean new install, not an update.  But it is hard to
imagine a scenario where copy or delete operations behave differently
depending on whether the install was an update or not.

-Rob


> -Rob
>
>
>
>> Kind regards
>> Regina
>>
>>
>>>
>>> Kind regards
>>> Regina
>>>
>>>>
>>>>   - Dennis
>>>>
>>>> -----Original Message-----
>>>> From: Max Merbald [mailto:max.merbald@gmx.de]
>>>> Sent: Sunday, July 14, 2013 11:01 AM
>>>> To: dev@openoffice.apache.org
>>>> Cc: Regina Henschel
>>>> Subject: Re: Installation on Windows 8, 64bit
>>>>
>>>> Hi Regina,
>>>>
>>>> I reported the same thing on June 22, but I couldn't reproduce it the
>>>> next day. That was not the RC of course but build 9701. I have no idea
>>>> what caused it. It doesn't happen right now either, I just tried again.
>>>>
>>>> Max
>>>>
>>>>
>>>> Am 14.07.2013 19:36, schrieb Regina Henschel:
>>>>>
>>>>> Hi all,
>>>>>
>>>>> there is a mail on the German list, which describes a crash when mark
>>>>> something in Writer and then copy it. (Which would be a show-stopper.)
>>>>> The poster has deinstalled OOo3.4.1 and all previous snapshots and
>>>>> then installed the RC. OS is Windows 8, 64 bit.
>>>>>
>>>>> Can someone test it with this conditions? Unfortunately I haven't got
>>>>> Windows 8.
>>>>>
>>>>> Kind regards
>>>>> Regina
>>>>>
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>>>>>
>>>>>
>>>>
>>>>
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>>>>
>>>>
>>>
>>>
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>>>
>>>
>>
>>
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