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From Roberto Galoppini <roberto.galopp...@gmail.com>
Subject Re: Reporting a problem with the OpenOffice website
Date Tue, 21 Jan 2014 16:01:45 GMT
2014/1/21 Matt <mrsytsma@gmail.com>

> Right Max.
>
> It did not come from openoffice or sourceforge.  It was from another
> site.  The download was called "Install Converter."   A name that sound
> like it was ment to fool someone into thinking it was related to the
> download.  I didnt think to save the url or screen shot of it.   I just
> went back to the site again.   The ad was actually on sourceforge and
> not your site.  When you select the download link it sends you to
> sourceforge on a downloading page that says "your download will start
> shortly" and includes a large space for an ad.   Perhaps I should have
> sent the email to sourceforge.
>

Hi Matt,

 We are all ears when it comes to remove confusing or misleading ads,
please have a look at our blog post explaining how to notify us about them.
http://sourceforge.net/blog/sourceforge-blockthis-initiative-update/

 Feel free to use my direct contact or this list, if you prefer.

 Thanks,

 Roberto




>
>
>
> On 01/20/2014 03:59 PM, Max Merbald wrote:
> >
> > Am 20.01.2014 20:27, schrieb Rob Weir:
> >> On Mon, Jan 20, 2014 at 1:58 PM, Matt <mrsytsma@gmail.com> wrote:
> >>> I was alarmed last week to find on your download page, a rather large
> >>> advertisement consisting of a big green button labeled "download now"
> >>> which led you too the installer of some malware from another site.  I
> >>> came across this after my wife asked for help saying she installed
> >>> openoffice from your site but it wasn't to be found on her computer.
> >>> She had already fallen for the bait.  I almost did too as it was very
> >>> hard to distinguish from actual site content the way it was displayed
> >>> with out close examination.
> >>>
> >>> It amazed me that an organizations like yours would allow such
> >>> unscrupulous advertisers to misuse your name like that.  Your own site
> >>> warns of scams by repackagers and unaffiliated download sites but your
> >>> dealings with shady advertising networks on your own site puts the
> >>> users
> >>> of open office in just as much danger.
> >>>
> >> Hi Matt,
> >>
> >> I'm sorry your wife ran into problems when trying to download
> >> OpenOffice.
> >>
> >> The "shady advertising network" you ran into was Google's, and the
> >> website was SourceForge's.  Both are reputable companies, I can assure
> >> you.  But occasionally bad ads do make it in.  We have a way to
> >> request their removal on a case-by-case basis.
> >>
> >> You can read more here:
> >> https://sourceforge.net/blog/sourceforge-blockthis-initiative-update/
> >>
> >> If you have a screenshot and a URL I'd be happy to send that in for
> >> you.  But I tried right now on the website and I'm not seeing any ads
> >> which match your description.   Is it possible that your wife
> >> downloaded from a different website?  We've seen cases where 3rd
> >> parties have paid for advertisements in search results, and their ads
> >> appear before our website does.
> >>
> >> Regards,
> >>
> >> -Rob
> >>
> >>> -Matt S
> >>>
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> >>>
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> >>
> >>
> >
> > Rob,
> >
> > it doesn't sound like he got it from sourceforge via Google. He
> > wouldn't have got a virus if it had gone that way. You couldn't know
> > the actual source because Matt didn't name it.
> >
> > Actually, these problems about shady sources for OpenOffice combined
> > with malware are brought forward to the list every day and I think we
> > shouldn't take it too easy. I believe it would be necessary to do some
> > research about those distributors so that they could be stopped
> > exploiting users who just want to use OpenOffice. After all, those
> > malware things could make a bad impression on prospective user who, in
> > the end, decide not to use OpenOffice because they believe it
> > generally comes with malware or adware.
> >
> > Don't you agree?
> >
> > Max
>
>
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>
>

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