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From Rob Weir <robw...@apache.org>
Subject Re: Reporting a problem with the OpenOffice website
Date Mon, 20 Jan 2014 19:27:12 GMT
On Mon, Jan 20, 2014 at 1:58 PM, Matt <mrsytsma@gmail.com> wrote:
> I was alarmed last week to find on your download page, a rather large
> advertisement consisting of a big green button labeled "download now"
> which led you too the installer of some malware from another site.  I
> came across this after my wife asked for help saying she installed
> openoffice from your site but it wasn't to be found on her computer.
> She had already fallen for the bait.  I almost did too as it was very
> hard to distinguish from actual site content the way it was displayed
> with out close examination.
>
> It amazed me that an organizations like yours would allow such
> unscrupulous advertisers to misuse your name like that.  Your own site
> warns of scams by repackagers and unaffiliated download sites but your
> dealings with shady advertising networks on your own site puts the users
> of open office in just as much danger.
>

Hi Matt,

I'm sorry your wife ran into problems when trying to download OpenOffice.

The "shady advertising network" you ran into was Google's, and the
website was SourceForge's.  Both are reputable companies, I can assure
you.  But occasionally bad ads do make it in.  We have a way to
request their removal on a case-by-case basis.

You can read more here:
https://sourceforge.net/blog/sourceforge-blockthis-initiative-update/

If you have a screenshot and a URL I'd be happy to send that in for
you.  But I tried right now on the website and I'm not seeing any ads
which match your description.   Is it possible that your wife
downloaded from a different website?  We've seen cases where 3rd
parties have paid for advertisements in search results, and their ads
appear before our website does.

Regards,

-Rob

> -Matt S
>
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