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From Alexandro Colorado <...@oooes.org>
Subject Re: Reporting a problem with the OpenOffice website
Date Thu, 17 Apr 2014 13:13:47 GMT
Maybe the reply didn't get back to you because you are not subscribed
to the mailing list.

To answer your questions check this answer about the 'lock' files
which makes AOO hang:
https://forum.openoffice.org/en/forum/viewtopic.php?f=17&t=38843

The path would have changed from 3 to 4 and OpenOffice.org to OpenOffice.

A more hard solution is to delete your whole profile folder, which
will delete your OpenOffice presets.
http://forums.macrumors.com/showthread.php?t=1648405

So at the moment you should check out both threats and report back.

Regards.

On 4/16/14, gkaliampos@aol.com <gkaliampos@aol.com> wrote:
> To whom it may concern:
>
>
> I have a macbook pro & I am having some problems with openoffice.org.
> Yesterday I went to shutdown my Mac & it kept on telling me to exit out of
> Open office in which I attempted to "quit" but would not allow me to shut
> down. Ultimately, I held down the shutdown button & closed my computer.
>
>
> This morning I tried to download a document from an email & i got this
> message:
>
>
> Either another instance of OpenOffice.org is accessing your personal
> settings or your personal settings are locked.
> Simultaneous access can lead to inconsistencies in your personal settings.
> Before continuing, you should make sure user "georgeKaliampos" closes
> OpenOffice.org on host 'George-Kaliampos-MacBook-Pro.local'.
> Do you really want to continue?   (the option for "no" is highlighted"
>
>
> I honestly dont know why I am receiving this message. I have never had a
> problem with this laptop or OpenOffice.
>
>
> Can you please assist me in fixing this problem?
>
>
> I can be reached on my mobile at any time of the day 646.296.0615
>
>
> Thank You,
>
>
> George Kaliampos
>
>
>
>
>
>
>
>
>


-- 
Alexandro Colorado
Apache OpenOffice Contributor
http://www.openoffice.org

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