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From Rob Weir <robw...@apache.org>
Subject Re: Quote requested-Open Office 3
Date Mon, 14 Apr 2014 16:46:06 GMT
On Mon, Apr 14, 2014 at 11:58 AM, Louis Suárez-Potts <luispo@gmail.com> wrote:
> Hi,
> On 2014-04-14, at 11:33, Kay Schenk <kay.schenk@gmail.com> wrote:
>
>>
>> On 04/14/2014 07:20 AM, Louis Suárez-Potts wrote:
>>>
>>>
>>> On 2014-04-14, at 09:39, Samer Mansour <samer519@gmail.com> wrote:
>>>
>>>> Odd, I thought this was pretty obvious:
>>>> https://www.openoffice.org/why/why_sme.html  Its only 2 clicks into
>>>> the site. I want to learn more -> Businesses, third bullet down.
>>>>
>>>> This may be a product of our localized sites not existing / being
>>>> updated. This person was inquiring for a Malaysian business, not
>>>> sure if the person inquiring was also from Malaysia.
>>>>
>>>> Samer
>>>>
>>>>
>>>> On Mon, Apr 14, 2014 at 7:59 AM, Rob Weir <robweir@apache.org>
>>>> wrote:
>>>>
>>>>> This seems to be an FAQ item:  What are commercial terms for AOO?
>>>>> Where is a good place to put this FAQ?
>>>>>
>>>>> -Rob
>>>
>>> Being obvious, stating the repeated—then stating it again—is no proof
>>> against the wilfully oblivious poster who feels compelled to
>>> correspond personally with seeming humans to obtain requisite legal
>>> permissions; in fact, it may be legally required to get an actual
>>> reply from the copyright holder that commercial usage of this free
>>> software is permitted.
>>>
>>> At least, that was my experience long long ago.
>>>
>>> Having a FAQ, as we did at Sun, helped--but only for this we
>>> envisioned being like us. In the end, just spending time at night
>>> with the outlier questions seemed most expeditious. louis
>>>
>>>
>>
>> Maybe it would help to include an additional question on the
>> "I want to learn more about OpenOffice" topic on the home page of the website --
"What is the cost for licenses?"
>>
>> or something similar
>
> -1. A link to FAQ might do the trick. But how many queries of this sort (clueless) do
we actually get? Not that many, yes? I would rather we keep our website as clean and direct
as possible, and invite people to contribute, yes, and to distribute, but given *why* people
come to the site, the simpler the better. Analogues: Mozilla, for one but one could also point
to other open source apps that are commodified, e.g., Drupal, https://drupal.org/. (Drupal's
site is clearly not meant for the naive user, however.)
>

Actually, we've had a few of these in the last month or so, variations
on "May I use OpenOffice commercially", "May I pre-install OpenOffice
on hardware that I'm distributing", and "I'm a central buying
authority and I have paperwork to fill out on all the software my
customer uses".   We're dealing in these cases with bureaucrats, not
familiar with open source software.  If there is not a box in their
form for open source they might not know what to do.

I doubt they'll find on their own whatever page we put this info in,
but it would be a time saver just to be able to point them to it next
time.

-Rob

> -louis
>
>>
>>>>>
>>>>>
>>>>> On Mon, Apr 14, 2014 at 3:10 AM, Jain, Rahul
>>>>> <Rahul.Jain@softwareone.com
>>>>>> wrote:
>>>>>
>>>>>> Hello Team,
>>>>>>
>>>>>>
>>>>>>
>>>>>> Please respond to our mail on urgent basis.
>>>>>>
>>>>>>
>>>>>>
>>>>>>
>>>>>>
>>>>>> Thanks
>>>>>>
>>>>>>
>>>>>>
>>>>>> Best Regards,
>>>>>>
>>>>>>
>>>>>>
>>>>>> Rahul Jain
>>>>>>
>>>>>>
>>>>>>
>>>>>> Global Procurement Team
>>>>>>
>>>>>> [image: Description: Description:
>>>>>> cid:image001.jpg@01CCB2FE.5C377F40]<
>>>>> http://www.softwareone.com/>
>>>>>>
>>>>>>
>>>>>>
>>>>>>
>>>>>>
>>>>>>
>>>>>>
>>>>>>
>>>>>>
>>>>>> *From:* Global Vendor & Publisher Management *Sent:* Thursday,
>>>>>> April 10, 2014 6:52 PM *To:*
>>>>>> 'marketing-subscribe@openoffice.apache.org' *Subject:* FW:
>>>>>> Quote requested-Open Office 3 *Importance:* High
>>>>>>
>>>>>>
>>>>>>
>>>>>> Hello,
>>>>>>
>>>>>>
>>>>>>
>>>>>> We are waiting for your response.
>>>>>>
>>>>>>
>>>>>>
>>>>>>
>>>>>>
>>>>>> Thanks
>>>>>>
>>>>>>
>>>>>>
>>>>>> Best Regards,
>>>>>>
>>>>>>
>>>>>>
>>>>>> Rahul Jain
>>>>>>
>>>>>>
>>>>>>
>>>>>> Global Procurement Team
>>>>>>
>>>>>> [image: Description: Description:
>>>>>> cid:image001.jpg@01CCB2FE.5C377F40]<
>>>>> http://www.softwareone.com/>
>>>>>>
>>>>>>
>>>>>>
>>>>>>
>>>>>>
>>>>>>
>>>>>>
>>>>>> *From:* Global Vendor & Publisher Management *Sent:* Wednesday,
>>>>>> April 9, 2014 12:09 PM *To:*
>>>>>> 'marketing-subscribe@openoffice.apache.org' *Subject:* FW:
>>>>>> Quote requested-Open Office 3 *Importance:* High
>>>>>>
>>>>>>
>>>>>>
>>>>>> Hello,
>>>>>>
>>>>>>
>>>>>>
>>>>>> We are waiting for your response.
>>>>>>
>>>>>>
>>>>>>
>>>>>>
>>>>>>
>>>>>> Thanks
>>>>>>
>>>>>>
>>>>>>
>>>>>> Best Regards,
>>>>>>
>>>>>>
>>>>>>
>>>>>> Rahul Jain
>>>>>>
>>>>>>
>>>>>>
>>>>>> Global Procurement Team
>>>>>>
>>>>>> [image: Description: Description:
>>>>>> cid:image001.jpg@01CCB2FE.5C377F40]<
>>>>> http://www.softwareone.com/>
>>>>>>
>>>>>>
>>>>>>
>>>>>>
>>>>>>
>>>>>>
>>>>>>
>>>>>> *From:* Global Vendor & Publisher Management *Sent:* Tuesday,
>>>>>> April 8, 2014 4:33 PM *To:*
>>>>>> 'marketing-subscribe@openoffice.apache.org' *Subject:* Quote
>>>>>> requested-Open Office 3 *Importance:* High
>>>>>>
>>>>>>
>>>>>>
>>>>>> Hello Team,
>>>>>>
>>>>>>
>>>>>>
>>>>>> We have an end user ‘Stamford College’ interested in below
>>>>>> mentioned license for their environment in Malaysia. They have
>>>>>> reached out to SoftwareONE Malaysia to see if we were able to
>>>>>> procure this software for them.
>>>>>>
>>>>>>
>>>>>>
>>>>>> SoftwareONE has earlier also has done business with you and we
>>>>>> request
>>>>> you
>>>>>> to please provide the below details for this request:
>>>>>>
>>>>>>
>>>>>>
>>>>>> *Sku No.*
>>>>>>
>>>>>> *Item Description*
>>>>>>
>>>>>> *Qty*
>>>>>>
>>>>>> *List Price*
>>>>>>
>>>>>> *(per user)*
>>>>>>
>>>>>> *Currency*
>>>>>>
>>>>>> *Language Code*
>>>>>>
>>>>>> *Operating System*
>>>>>>
>>>>>> *Version*
>>>>>>
>>>>>> *Reseller Discount*
>>>>>>
>>>>>> *(in %)*
>>>>>>
>>>>>> *Customer Discount*
>>>>>>
>>>>>> *(if applicable)*
>>>>>>
>>>>>>
>>>>>>
>>>>>> Open Office 3(Educational prices)
>>>>>>
>>>>>>
>>>>>>
>>>>>>
>>>>>>
>>>>>>
>>>>>>
>>>>>>
>>>>>>
>>>>>>
>>>>>>
>>>>>> 3
>>>>>>
>>>>>>
>>>>>>
>>>>>>
>>>>>>
>>>>>>
>>>>>>
>>>>>> 1 Year Maintenance (Mandatory/ Optional)
>>>>>>
>>>>>>
>>>>>>
>>>>>>
>>>>>>
>>>>>>
>>>>>>
>>>>>>
>>>>>>
>>>>>>
>>>>>>
>>>>>>
>>>>>>
>>>>>>
>>>>>>
>>>>>>
>>>>>>
>>>>>>
>>>>>>
>>>>>> 3 Years Maintenance (Mandatory/ Optional)
>>>>>>
>>>>>>
>>>>>>
>>>>>>
>>>>>>
>>>>>>
>>>>>>
>>>>>>
>>>>>>
>>>>>>
>>>>>>
>>>>>>
>>>>>>
>>>>>>
>>>>>>
>>>>>>
>>>>>>
>>>>>>
>>>>>>
>>>>>> *Note: Please specify what all is included in Maintenance and
>>>>>> if Maintenance is Recurring or not.*
>>>>>>
>>>>>>
>>>>>>
>>>>>> *Bill-to-SWO Location: SWO *Malaysia
>>>>>>
>>>>>> *Deploy-to-Customer Location: *Malaysia
>>>>>>
>>>>>>
>>>>>>
>>>>>> We also request you to please share the reseller pricelist
>>>>>> mentioning the reseller discount and price list validity.
>>>>>>
>>>>>>
>>>>>>
>>>>>> Kindly mention your terms and conditions:
>>>>>>
>>>>>>
>>>>>>
>>>>>> Price Validity
>>>>>>
>>>>>>
>>>>>>
>>>>>> Payment Terms
>>>>>>
>>>>>>
>>>>>>
>>>>>> Delivery Time
>>>>>>
>>>>>>
>>>>>>
>>>>>> Freight Charges
>>>>>>
>>>>>>
>>>>>>
>>>>>> Process of placing order
>>>>>>
>>>>>>
>>>>>>
>>>>>> Taxes
>>>>>>
>>>>>>
>>>>>>
>>>>>> EULA link
>>>>>>
>>>>>>
>>>>>>
>>>>>> Downgrade rights
>>>>>>
>>>>>>
>>>>>>
>>>>>>
>>>>>>
>>>>>> Please also confirm whether the product is available *per user/
>>>>>> per server*?
>>>>>>
>>>>>>
>>>>>>
>>>>>> Thank you for your time and attention and I look forward to
>>>>>> your prompt response on this matter.
>>>>>>
>>>>>>
>>>>>>
>>>>>> If I can be of further assistance, please feel free to contact
>>>>>> me.
>>>>>>
>>>>>>
>>>>>>
>>>>>>
>>>>>>
>>>>>> Best Regards,
>>>>>>
>>>>>>
>>>>>>
>>>>>> Rahul Jain
>>>>>>
>>>>>>
>>>>>>
>>>>>> Global Procurement Team
>>>>>>
>>>>>> [image: Description: Description:
>>>>>> cid:image001.jpg@01CCB2FE.5C377F40]<
>>>>> http://www.softwareone.com/>
>>>>>>
>>>>>>
>>>>>>
>>>>>>
>>>>>>
>>>>>
>>>
>>>
>>> ---------------------------------------------------------------------
>>>
>>>
>> To unsubscribe, e-mail: dev-unsubscribe@openoffice.apache.org
>>> For additional commands, e-mail: dev-help@openoffice.apache.org
>>>
>>
>> --
>> -------------------------------------------------------------------------
>> MzK
>>
>> "Life is either a daring adventure, or nothing."
>>                               -- Helen Keller
>>
>>
>> ---------------------------------------------------------------------
>> To unsubscribe, e-mail: dev-unsubscribe@openoffice.apache.org
>> For additional commands, e-mail: dev-help@openoffice.apache.org
>>
>
>
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