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From "Dennis E. Hamilton" <dennis.hamil...@acm.org>
Subject RE: Support contact for Extensions
Date Sun, 21 Aug 2016 20:59:49 GMT


> -----Original Message-----
> From: Andrea Pescetti [mailto:pescetti@apache.org]
> Sent: Sunday, August 21, 2016 13:20
> To: dev@openoffice.apache.org
> Subject: Support contact for Extensions
> 
> Like (I assume) the other PMC members who are moderators of the
> Extensions site, I received an e-mail from SourceForge asking what their
> "communityteam" address listed at
> http://extensions.openoffice.org/en/websitecontact should be replaced
> with.
> 
> My understanding is that, no matter how clearly it is written on the
> page, users will e-mail that address with common support questions, and
> the current staff at SourceForge is unable to address these requests -
> as far as I know, they used to handled by Roberto who was also able to
> answer or re-route generic support requests about OpenOffice, but this
> is not the case any longer.
> 
> My proposal: use a link "Apache OpenOffice dev list" as a replacement,
> linking it to
> https://openoffice.apache.org/mailing-lists.html#development-mailing-
> list-public
> ; and if/when we get an e-mail related to hosting of the Extensions
> site, we reply CCing the communityteam address so that they can handle
> it. But please let me know if someone else answered something different
> already.
[orcmid] 

So we should CC communityteam@sourceforge.net if it is actually something that only they can
handle?


> 
> Regards,
>    Andrea.
> 
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