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From "Dennis E. Hamilton" <>
Subject RE: Support contact for Extensions
Date Sun, 21 Aug 2016 20:59:49 GMT

> -----Original Message-----
> From: Andrea Pescetti []
> Sent: Sunday, August 21, 2016 13:20
> To:
> Subject: Support contact for Extensions
> Like (I assume) the other PMC members who are moderators of the
> Extensions site, I received an e-mail from SourceForge asking what their
> "communityteam" address listed at
> should be replaced
> with.
> My understanding is that, no matter how clearly it is written on the
> page, users will e-mail that address with common support questions, and
> the current staff at SourceForge is unable to address these requests -
> as far as I know, they used to handled by Roberto who was also able to
> answer or re-route generic support requests about OpenOffice, but this
> is not the case any longer.
> My proposal: use a link "Apache OpenOffice dev list" as a replacement,
> linking it to
> list-public
> ; and if/when we get an e-mail related to hosting of the Extensions
> site, we reply CCing the communityteam address so that they can handle
> it. But please let me know if someone else answered something different
> already.

So we should CC if it is actually something that only they can

> Regards,
>    Andrea.
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