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From Simon Weller <>
Subject Re: Host Disconnected after upgrade to ACS 4.9.2
Date Sun, 19 Mar 2017 00:27:34 GMT

Do you have a load balancer between your management servers and hosts by any chance?

- Si

From: Ghaith Bannoura <>
Sent: Saturday, March 18, 2017 8:27 AM
Subject: Host Disconnected after upgrade to ACS 4.9.2

Hello All,

I Have a ACS version 4.8 with xenserver 6.5 and after upgrade ACS to All hosts appear
in disconnect state I checked the logs and I found the below error for all hosts

WARN  [c.c.a.m.ClusteredAgentManagerImpl] (ClusteredAgentManager Timer:ctx-00f87152) (logid:e54c2b87)
 can not load directly connected host due to Unable to create master connection to host,
due to The credentials given by the user are incorrect, so access has been denied, and you
have not been issued a session handle.

Can you please advise how can I resolve this issue .

Best Regards,
EtQ, Inc.
Ghaith Bannoura
Senior System Administrator
MCT, MCSE (Messaging, Server Infrastructure)
MCSA (Windows Server 2008, 2012), MCP

*  Phone: +9626-537-0923 Ext. 376
* <>

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