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From msaunier <>
Subject RE: 3 document blocked on the jobqueue
Date Thu, 08 Mar 2018 14:18:44 GMT
« But it would be great to know how this happened. »


I agree with that. That's why I left the job as it is right now.


You have an idea ?


I will look on my side.




De : Karl Wright [] 
Envoyé : jeudi 8 mars 2018 15:06
À :
Cc : Fabien Harrang <>;
Objet : Re: 3 document blocked on the jobqueue


They have a "null" document priority:


  public static final Double nullDocPriority = new Double(noDocPriorityValue + 1.0);


That is why they are not being queued.  The question is how they wound up in that state. 
Whenever documents are queued, they are given a document priority.  The Simple History would
be where I'd go to look for clues as to what happened to these specific documents.

I believe you can reset document priorities by simply pausing the job and restarting it. 
But it would be great to know how this happened.






On Thu, Mar 8, 2018 at 4:29 AM, msaunier < <>
> wrote:

Hello Karl,

I hope you are well.


I contact you today, because I have encounter a bug today. I have no log for this problem,
so I don’t understand why this documents are blocked. (I still add the log file to this


I join a CSV at this demand.


This work was blocked at 6:30PM yesterday.


They 2 folders have no documents and the .pcl exist.


How can I help you find the source of this problem?


Thanks you.


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